Delete your account
In the app
- Open FacilStudy and go to the More tab.
- Tap Account, then Delete account.
- Confirm. You are signed out straight away.
Without the app
Email privacy@facilstudy.com from the address on your account. We will confirm within 5 working days.
What is deleted
- Your profile, subjects, notes, photos, study packs, flashcards, quiz history, progress and tutor conversations.
- Any study partner links.
- Your push notification token.
Files are removed immediately and the rest within 30 days. We keep an anonymised record that a deletion happened, plus aggregated statistics that cannot identify you.
Subscriptions
Deleting your account does not cancel a subscription. Cancel it in your Apple or Google subscription settings before you delete, or it may renew.
See our Privacy Policy for the full picture.